Follow the instructions in the app. You can scan the barcode with the camera or enter the barcode number manually to add print credits. The device validates the barcode automatically. If an error appears, follow the on-screen instructions until it is resolved. After a successful top-up, one credit is deducted each time the corresponding task is performed.

When the usage count runs out, use a new barcode to add credits for the corresponding print code or cut code.

Yes. QR codes generated by the device can be scanned with either an iPhone or an Android phone. Scanning opens the corresponding web page and function.

The SDK mainly supports connecting to the device through USB OTG, submitting print and cut jobs, offline task mode, and image generation and conversion. Contact us for additional technical information.

Yes. We provide technical support for custom development based on our SDK protocols. Contact us for details.

Enter [About This Mac] in the app and click on the device picture at the top multiple times to enter the system settings page. After selecting [Factory Reset], the device will automatically restart.

You can update the device through the app:

- Make sure the printer is in standby mode.
- When you turn on the device, an update notification will automatically appear if a new version is available. Follow the on-screen instructions to complete the update.
- On the Home screen, tap “Settings”. Then tap “System Update”. The device will automatically check for a new version. If an update is available, tap **Install Update** to begin the installation.
- **Note:** Do not leave the update page or close the app during installation, as this may cause the update to fail.

The steps to connect the printer are as follows:• Power on• Press the power button to turn on the printer. • The power indicator lights up in white. After entering the app interface, select [Wi-Fi] in the upper right corner• Follow the application instructions.

1. Open the photo app, enter the printer homepage, click "DIY Stickers", select "Classic Photos", and select the photos you want to print. You can select up to 9 pictures. If more than 9 pictures are taken, only the first 9 pictures will be added to the editing page.
2. You can also click "+" or "-" to modify the number of print copies.
3. After adjusting the photo, click the "Print" button , and the printer will pick up the paper and start printing.

1. Collage printing supports 4x7 sticker paper. On the canvas editing page, select the [Puzzle] option at the bottom to start editing the puzzle.
2. Select 2-9 photos and enter the collage editing page after selection. On this page, you can choose a fixed layout for your collage. Fixed layout collage provides regular arrangement without background, and we all provide multiple photo arrangement options for you to choose according to your needs.
3. In the collage, you can swap the positions of two photos by long pressing and dragging them.
4. In the collage, you can adjust the display area of the photo. Use two fingers to zoom in or out to resize the photo, and use one finger to swipe left or right to move the photo within the collage frame.
5. After editing is completed, click the [Print] button in the upper right corner to preview the collage printing effect. Click the [Print] button on the preview page to start printing.
Please note that ID photo printing supports 4*7 photo paper size. To avoid wasting material and damaging the printer, make sure the size you select matches the size of the paper inserted in the machine before printing.

1. When the design is complete, tap [Make It] in the upper-right corner of the canvas to generate a cutting preview.
2. Choose overall cutting or individual cutting. Overall cutting preserves the canvas arrangement, while individual cutting processes each element separately. Overall cutting is selected by default; change it under [Cutting Mode] on the preview page.
3. Printed content requires a margin. Adjust the margin under [Cutting Mode] in the lower-right corner.
4. Individual cutting also provides a fixed-outline option that does not follow the exact shape of each element.

1. ID photo printing supports 4*7 photo paper size. Go to the home page of the printer, click "DIY Sticker", select "ID Photo", select the [ID Photo] option under the corresponding size, and you can start editing the ID photo.
2. In the ID photo function, we provide templates for adjusting the size of mainstream visa ID photos. You can select the appropriate country's visa to edit your image.
3. After selecting the photo size, you can select a photo or selfie from the camera. The app will automatically adjust your ID photo to the size you choose. If you are not satisfied with the adjustment, you can use the [Adjust] function to adjust it manually.
4. Click the [Print] button in the upper right corner to preview the printing effect of the ID photo. After the preview is completed, click the [Print] button on the preview page to start printing.
Please note that ID photo printing supports 4*7 photo paper size. To avoid wasting material and damaging the printer, make sure the size you select matches the size of the paper inserted in the machine before printing.

1. You can cancel printing and cutting tasks, but please note that due to the complexity of cutting tasks, cutting tasks cannot be canceled once started to avoid errors.
2. You can click [Cancel] directly on the print preview page to cancel the print task.
3. In [Print Queue], you can click the [Cancel] button at the bottom of each task to terminate the printing and cutting tasks. As mentioned before, cutting tasks that have entered the workflow cannot be canceled, but cutting tasks that are still in the queue can be canceled.

We provide a variety of templates to help you complete designs quickly. You can use a template for printing and cutting or edit it before production.
1. Templates on the home page are organized by preference and current trends. Select one to open it on the design canvas.
2. Tap [Templates] on the home page to browse commonly used templates by scenario.
3. You can also tap [Template Library] on the canvas. If the canvas already contains edited content, changing the template may overwrite those changes. The app will ask you to confirm.
4. You can edit or delete images and text. When finished, tap [Make It], submit the order, and run the print-and-cut task from the device order list.
5. Templates require an internet connection. Make sure your phone has a stable connection and that the app has network permission.

We provide a range of pre-made elements to help you create DIY projects quickly.
1. Tap [Elements] on the canvas to browse the available elements.
2. Elements are organized by function and scenario so you can quickly find what you need.

We support text insertion and cutting. On the canvas, click [Text] to add a text element. Double-click the text box to edit the content. After editing, you can adjust text size and style.
1. Stretch the text box to resize the text.
2. Click the text box or click the [Style] button above the text box to edit the text style.

You can upload your own images and use [AI Remove BG] to keep only the parts needed for printing and cutting.
1. Tap [Upload] on the canvas and select an image from your gallery.
2. On the image preview page, tap [AI Remove BG]. The app will identify the main subject and remove the unnecessary background automatically.
3. After processing, manually add or remove areas to refine the cutout.
4. This feature requires an internet connection. Make sure your phone has a stable connection and that the app has network permission.
5. You can also use this feature on pre-designed sticker artwork to identify elements and remove the background.
6. Alternatively, create a transparent-background PNG in another app and use it directly for cutting.